What separates a usable website from a frustrating one — the design principles examiners expect you to apply.
User Interface Design — usability issues to compare and evaluate:
User interface design also differs between desktop and mobile: mobile design must account for smaller screens, touch input (larger tap targets), and often simplifies navigation (e.g. hamburger menus) compared to a desktop layout.
💡 Exam Tip
'Compare usability issues' questions want you to explain the issue, not just name it — e.g. don't just say 'navigation', say 'if a user needs more than three clicks to find key information, they are likely to give up — good navigation design keeps the site within the three-click rule.'