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Theory Notes/🖥️ Topic 1: System Technologies/10.1.7
10.1.7Grade 10

Operating System Tools & Utilities

This subtopic is more practical than theoretical — it's about the everyday tools you (should already) use to keep a computer organised, safe and up to date, on local, mobile and cloud/remote systems alike.

Structuring data in secondary storage and cloud storage:

  • Management of the desktop — organising icons, shortcuts, taskbar/dock for quick access.
  • Management of files and folders — using a logical folder hierarchy, meaningful naming conventions, and sharing/permissions to control who can view or edit specific files (especially important on shared or cloud storage).
  • Archive — combining multiple files/folders into a single file for long-term storage or easier transfer (e.g. a .zip archive), which does not necessarily reduce size.
  • Backup — creating a separate copy of data so it can be restored if the original is lost, corrupted, or damaged.
  • Compress/decompress files — reducing (compressing) file size for storage/transfer efficiency, and restoring (decompressing) them to their original, usable form.

System management tasks:

  • Installing/uninstalling software — including choosing a custom installation (select specific components) vs a full installation (install everything), and using product keys/activation codes to prove a legitimate license.
  • Adding devices and device drivers — connecting new hardware and installing the software needed for the OS to communicate with it.
  • Scheduling/updating — setting the OS or software to automatically check for and install updates at set times, often to patch security vulnerabilities.

Security features:

  • Firewall — monitors and controls incoming/outgoing network traffic based on security rules, blocking unauthorised access.
  • Anti-malware — software that detects, blocks and removes malicious software (viruses, spyware, ransomware, etc.).

💡 Exam Tip

This subtopic explicitly says 'candidates should already have these skills' — so exam questions here are often scenario-based and practical rather than pure definitions. Be ready to recommend the right tool for a described problem (e.g. 'files keep getting corrupted' → recommend a backup strategy).